Privacy Policy

At Footnovaa (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit footnovaa.shop or make a purchase from us.

This policy is designed to comply with applicable U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other relevant regulations.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to our collection and use of your information as described herein.

1. Information We Collect

1.1 Personal Information You Provide

When you create an account, place an order, contact us, or subscribe to our communications, we may collect:

• Identity Information: Full name, username, and account password.

• Contact Information: Email address, phone number, billing address, and shipping address.

• Payment Information: Credit/debit card details and billing information, processed securely by third-party payment providers. We do not store full payment card numbers.

• Transaction Data: Order history, purchased products, payment confirmation details, and related transaction information.

• Communication Records: Customer service inquiries, feedback, survey responses, and other communications you send to us.

• Marketing Preferences: Your opt-in and opt-out preferences for promotional emails, SMS messages, and other marketing communications.

1.2 Automatically Collected Information

When you browse our website, we may automatically collect certain information using cookies, web beacons, pixels, and similar technologies, including:

• Device Information: IP address, browser type and version, operating system, device type, and screen resolution.

• Usage Data: Pages visited, time spent on pages, links clicked, products viewed, search queries, and referral sources.

• Location Data: General geographic location derived from your IP address, such as city or state level information. We do not collect precise GPS location unless separately disclosed and permitted.

• Cookie Data: Information stored in cookies, local storage, pixels, and similar technologies, as described in our Cookies & Tracking Technologies section.

2. How We Use Your Information

We may use your personal information for the following purposes:

Purpose	Legal Basis
Processing and fulfilling your orders	Performance of a contract
Processing payments and preventing fraud	Performance of a contract / Legitimate interest
Providing customer support and responding to inquiries	Performance of a contract / Legitimate interest
Sending order confirmations, shipping updates, and delivery notifications	Performance of a contract
Improving our website, products, services, and customer experience	Legitimate interest
Sending marketing communications with your consent	Consent
Complying with legal obligations	Legal obligation
Protecting our rights and preventing misuse or fraud	Legitimate interest

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with trusted service providers and business partners who assist us in operating our website and fulfilling orders, including:

• Shopify: Our e-commerce platform provider that hosts and supports our online store.

• Payment Processors: Secure third-party payment providers, such as Stripe, PayPal, Shop Pay, or other payment services available at checkout.

• Shipping & Logistics Partners: Shipping carriers and logistics providers, such as USPS, UPS, FedEx, or other carriers used to deliver your orders.

• Analytics Providers: Services such as Google Analytics that help us understand website usage and improve our services.

• Marketing Service Providers: Email or SMS marketing platforms that help us send communications when you have provided the appropriate consent.

These service providers may process personal information only as necessary to provide their services to us and are expected to maintain appropriate security measures.

Legal Disclosures

We may disclose your personal information when required by applicable law, legal process, court order, governmental request, or regulation.

We may also disclose information when reasonably necessary to protect our rights, property, safety, customers, users, or others, or to investigate fraud, security issues, or misuse of our website.

4. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Maintaining your account and order history.

• Processing and fulfilling orders.

• Providing customer support.

• Complying with applicable tax, accounting, legal, and record-keeping requirements.

• Resolving disputes and enforcing our agreements.

• Preventing fraud and protecting our business.

The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

5. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including:

• Right to Know: Request information about the personal information we collect, use, or disclose.

• Right to Access: Request a copy of certain personal information we maintain about you.

• Right to Correction: Request correction of inaccurate or incomplete personal information.

• Right to Deletion: Request deletion of your personal information, subject to applicable legal exceptions.

• Right to Opt-Out: Opt out of certain sales, sharing, targeted advertising, or other processing where applicable under state law.

• Right to Non-Discrimination: We will not unlawfully discriminate against you for exercising applicable privacy rights.

To exercise applicable privacy rights, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests. We will respond within the time period required by applicable law.

5.1 SMS Marketing Communications

If you provide your phone number and separately consent to receive promotional SMS messages from Footnovaa, you may receive transactional or promotional text messages from us.

Message and data rates may apply. Consent to receive promotional SMS messages is not a condition of purchase.

You may opt out of promotional SMS messages at any time by replying STOP or by following the unsubscribe instructions provided in the message.

You may also contact us using the information provided in the Contact Us section if you have questions about SMS communications.

5.2 International Data Transfers

Your personal information may be processed, transferred, or stored in countries outside your country of residence, including the United States.

Data protection and privacy laws in these locations may differ from those in your jurisdiction. Where required by applicable law, we will take appropriate steps regarding the transfer and processing of personal information.

5.3 Do Not Track Signals

Some web browsers may transmit “Do Not Track” (DNT) signals to websites.

Because there is currently no universally accepted standard for responding to DNT signals, our website may not respond to or alter its practices based solely on a DNT signal.

5.4 Account Security

If you create an account with Footnovaa, you are responsible for maintaining the confidentiality of your account credentials, including your username and password.

Please use a strong and unique password and do not share your login credentials with others.

If you believe that your account has been compromised or accessed without authorization, please contact us immediately.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate our website, improve your browsing experience, analyze website traffic, remember preferences, and support marketing activities where permitted.

The types of technologies we may use include:

• Essential Cookies: Required for core website functions, such as shopping cart functionality, checkout, security, and account features.

• Functional Cookies: Used to remember preferences and settings, such as language or region.

• Analytics Cookies: Help us understand how visitors interact with our website and improve our services.

• Marketing Cookies: May be used to provide relevant advertising and measure advertising performance, where permitted and with applicable consent.

You may manage cookie preferences through your browser settings or available cookie consent tools on our website.

Disabling certain cookies may affect some website functionality.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

These measures may include:

• SSL/TLS encryption for information transmitted through our website.

• Secure payment processing through third-party payment providers.

• Access controls designed to limit access to personal information.

• Security monitoring and appropriate safeguards provided by our e-commerce and technology providers.

• Appropriate procedures for handling personal information.

Payment information is processed through secure third-party payment providers. Footnovaa does not store full payment card numbers on its own systems.

Although we take reasonable measures to protect your information, no method of transmission or storage over the internet can be guaranteed to be completely secure.

8. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children under 16 without appropriate authorization where required by law.

If you believe that a child has provided personal information to us, please contact us so that we can review the information and take appropriate steps where required.

9. Third-Party Links

Our website may contain links to third-party websites, services, social media platforms, payment providers, or other external websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies and terms of any third-party websites or services you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, services, or operational needs.

Any updates will be posted on this page with a revised Effective Date.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Data Controller: Footnovaa

Email: supports@footnovaa.shop

Phone: +1 448-203-1442

Website: footnovaa.shop

Mailing Address: 9150 Chipwood Cir, Anchorage, AK 99507, United States